Customer Comments and Feedback!

Our Customers are very important to us. Thank you all! 

Hi, I am Mike Brittain, just received my first order from you. And I am sorry to say, that the big radio stores just lost my business for good. I could not be more pleased with how everything went with my first order. You were helpful and friendly on the phone when I ordered. The order got here super fast, (I did not even get to hide it from my wife). The order was exactly right. I am sold, from now on all my orders come from Main Trading Company and everyone else that I can convince to order from you.

Thanks again, Mike Brittain Harrison County fire Unit 880.

You guys rock!  (I think that's what the young-uns say  -  and it's true!)

 Perfect, complete shipment.

It is a delight to do business with you. 

Bless you guys,

-KA5KPC John-    Hurst Tx

Richard:  

Tomorrow is my 60th birthday so decided to treat myself to a Yellow MTC handheld.  

Here is my testimonial:  

This handheld Radio is by far the most sensitive and powerful handheld by far !  Everyone

NEEDS this handheld Radio !!  You will not be disappointed.  

David F. Reeder

WAØURJ

Bonham Tx

IF EVERYONE WAS THIS GOOD THE WORLD WOULD BE A BETTER PLACE THANK YOU- Robin S. Olmsted Falls, Ohio

Thank you for your FAST response to my recent internet order.  Doing business with your company has certainly been a real pleasure and therefore I will recommend your company to all of our members.  In fact, many of our members have already experienced your excellence in customer service and for that we are most grateful.

Thanks,  

Terry Morton - W5PJ, President

Wichita Amateur Radio Society

Companies that do the GREAT job that MTC does deserve big kudos. Thanks for the great pricing and especially for the OUTSTANDING customer service! You guys are super! I couldn't be happier! Many thanks! -Jim KJ4WKD

THANK YOU! THANK YOU! THANK YOU!!!!!!  

You sent me the exact phone I've been looking all over for. The EXACT phone! I can't believe it! You are so awesome!!! MTC all the way baby! -K5VX JONATHAN SENNETTI

"Once again thank you for the exceptional service and courtesy. I will suggest you to a lot of people in this area. It's not everyday you have personal service like that."-Brian Heath Rockinham ,NC

I received the Wouxun KG-UVD1P just a couple days after you shipped it. Very nice radio and excellent service from you folks. Everything including the gifts arrived on time and in perfect condition. A pleasure doing business with you. -Paul Calvert  Trout Run, PA 

You guys ROCK! - D.D. Lewis Houston Texas

Dear Richard,

Thank you for the prompt service, received the radio today and it looks great. 

 Sincerely,

Harold G. Markos K9JFE

I really appreciate updates like the one about Christy.  It just shows you guys care and are not out just for the $$.  I know I made the right decision when I bought my HT from you a couple of weeks ago and will continue that.  In addition, I will let everyone know at my ham club that they can get good deals and support at a local company

Thanks and 73

I am glad you are here for us hams!! 

Thank you, Mr. Armando Gonzales KD5BSB

Hi guys!

I am returning the warranty registration card for my Wouxun HT.  I like the radio very much, although a little bit hard to program at first.  I like your company and you way of conducting business.  I look forward to doing more business with you guys.

Regards,

Michael Payne

To the fine folks at Main Trading Company,

I just wanted to say thank you for your fine service and excellent attitudes that I have come to expect from your establishment.  I am so glad that we have a store that although may be 120 miles away, I can respectfully declare as MY LOCAL HAM SHOP.  I can only hope and wish our shops around town would take notice and follow suit but even if they were to, I would still shop at Main Trading Company and NOWHERE ELSE.  Thank you Richard and Christy from a very loyal and very happy customer.

Thank you, 

Epitacio Camacho, Jr. KF5EUB-Dallas Texas

To the folks at MTC.  Thanks for the extra goodies when I ordered my Wouxun the other day.  I appreciate it and have sent some of my amateur radio club members your way.

Great deal, great service!

All the best, Bob Prybyzerski W2YMM

Richard,

Man what a TV...it looks great.  Have you tried one yet???  Please send me another one on Monday...XYL wants one in her office.  What a deal guy and thanks.  Great packing as well!!

Bob W1PE-A good Main Trading Customer!! (lol)

Dear Fellow Hams:

I just received the radio via USPS and your rapidity of shipping was quite amazing and much appreciated.  From initial "playing," the radio seems to work fine and is certainly much easier to program than many Yaesu dual-band handhelds!

It is a pleasure to have found you via the internet.  And a local colleague has already ordered the same radio; and I suspect that other Newport Beach RACES members will be ordering one (or two) as well.

Thanks again for your courtesy

With regards 73 Roy K6GVG-Newport Beach CA

Dear Richard,

I enjoyed meeting and talking with you at the Hamfest in Azel.  Thank you for selling me the radios. j I am enjoying them and they work great.

Hope to work with you again on a deal sometime next year.

Kenneth Gardner KE5VPS-Cedar Park, TX 

I received the Wouxun KG-UVD1P just a couple days after you shipped it. Very nice radio and excellent service from you folks. Everything including the gifts arrived on time and in perfect condition. A pleasure doing business with you.

Paul Calvert-Trout Run, PA

I ordered a Wouxun KG-UVD1P from you Sunday, it came today (Wednesday) and was perfectly boxed with the accessories I ordered. And by-the-way, the ordering process was fast and easy. The radio was easy to program using the software and USB cable and so far I am very pleased with it and impressed too. Thanks for the great service! Chris, KB5JBS

Dear Sir(s) I got the TYT radio I ordered today in the mail. I want to thank you for a fine product. It works great. I programmed it with my computer. I won't hesitate to place another order some time. Your service is excellent. Regards Mike WA1PJG 73

I want to take a moment to thank you and your staff for the excellent service I received from you!

I ordered a radio and some accessories from you and before I new it  or expected it to be here it was sitting at my front door. (very fast order processing and shipping.) I am and was impressed by this.  

Upon receiving the package I opened it and went through all of the items I ordered and even found some goodies thrown in free just for doing business with you. ( a nice little touch in this age of usually getting somewhat less than expected from some people).  

After going through everything in the package I realized that one very small part was missing from the shipment and using your website contact page I sent you an e-mail explaining the obvious accidental omission and without delay or further loss of time you responded to my email and sent the part quickly.  

I just want to thank you for the great service! Sometimes I get so busy I have little time for anything that might disrupt my normal schedule or add to my burden.  

You folk's made it seem like it never even happened and I didn't need to worry about anything!

Something like this may seem minor to some, and considered to just be a part the way you do business every day because you do it so well, but I want to let you know it still is really something special in this day and age!  

You have a five star plus rating from me in all areas an excellent job well done!  

Also I would like to give my permission to post any of this content as you see fit.  

I am also very satisfied with the radio and all it's accessories, (It's a KG-UVD1P 2m-70cm) and just as you said on your site this thing looks and feels like you could run it over with a truck and it would still work just fine. The menu driven features are very easy to use, and the programming software make setup a breeze.   

I'll be back!

Thanks once again!

Sincerely , Robert Pardi

Hi,  

I am more than pleased with the level of service that you have with orders. The packaging was great and the item was received via USPS in three days from the time being shipped. I will bookmark your website and visit to see what other great items you have to offer. The Wouxun handheld is working fine and I will "advertise" where I bought it.

Again thanks for being a responsible internet sales company.

L D Bunch, WB7CYO

Twin Falls ID

Richard,

It's really a pleasure doing business with you and your wife!

Your prices are very good and the quality of your merchandise is excellent.

Thanks again.

--- Al 

              Al Price

              KJ6QCD

Bodfish Ca

I received my Wouxun radio I sent for repair on Aug.19 back on Aug 26. Thank you very much for the very fast service. The replacement radio you sent works perfect. It is a real pleasure doing business with you.

Thank you again.

Paul Calvert  W3PFC

Main Trading is AWESOME! Not only do they have an entire store full of useful/fun items....their service AFTER the sale is beyond what you would ever imagine! AND Richard & Christy Lenoir are 2 of the nicest people you'd ever want to meet! 

Molly McMillan Woodall - Paris Texas

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